When do I have to pay and what happens if I fall into arrears?

When do I have to pay and what happens if I fall into arrears?

You will receive an e-mail reminder ten days before the beginning of a your new month.

It is important that there is a cover period of five days before the beginning of a new monthly period.

If payment is not made at least 5 days before the beginning of the your new month then we will suspend access to your server/service on the first day of the your new monthly period.

As soon as your invoice is paid and your account is out of arrears our system will resume your server/service to full working state.

A late fee will be applied to your account 24 hours after your server/service has been suspended, if it has not been paid for by then service will not be resumed until all invoices are paid in full.

If payment has not been paid within 48 hours of your invoice being overdue, your data / service will be erased without further notice!

  • 5 Users Found This Useful
Was this answer helpful?

Related Articles

Terms & Conditions

Terms & Conditions Terms Of Service (TOS) The Parties 1. Y-net UK ("the Company") 2. ("the...

What is your cancellation notice period?

What is your cancellation notice? How long do i have to tell you before i stop my service and...

What Payment methods do you accept?

What Payment methods do you accept? We accept PayPal, Credit Card and Debit Card

When are my Invoices generated?

When are my Invoices generated? All invoices are generated 10 days before the due date....

Which credit and debit cards do we accept?

Which credit and debit cards do hosting--solutions / vps-hosting accept to pay with?...