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 Do you accept moneybookers for your services?

Do you accept moneybookers payments for your services?   Yes we accept moneybookers for our...

 How can i cancel my dedicated server?

How Do I Cancel My Server? You must give 30 days notice to cancel your server.To do this please...

 How can i show you my problem?

IF for some reason you have a problem with any of our software the best way for us to see exactly...

 How do i add extra drive space?

 How do i cancel my account / service?

How Do I Cancel My Account?To cancel your account you need to login to your client area,...

 How do i get my license for the software?

If you need to get a license for the software then you can click here to retrieve / see all...

 How do i purchase an Add-On for my service?

First you will  need to Login to your account in the clientarea and select My Products & Services...

 How long does it take to setup my order?

How long does setup & order take?   Dc++ Hubs: dc++ hub hosting packages are usually seup...

 My Anti Virus Gives Me An Alert Why?

Why does some antivirus softwares give false positives when i run the software?Due to the...

 Norton 360 Giving False Positive - How do i fix it?

Configuring scans in Norton 360 Version 4.0 to exclude specific drives, folders or files Add...

 Support Ticket Abuse

Please do not submit more than one support ticket per query/problem.   Our system uses an...

 Terms & Conditions

Terms & Conditions Terms Of Service (TOS) The Parties 1. Y-net UK ("the Company") 2. ("the...

 What are the Opening Hours of Customer Service?

What are the Opening Hours of Customer Service Our Customer Service team is here to answer your...

 What do I do if I can't (can not) connect to my server?

What do I do if i can not (can't) connect to my server? Its always best to check if there...

 What if i want to cancel my monthly license / subscription?

Should you wish to cancel your monthly subscription then please follow the instructions below:-1)...

 What is your complaints procedure?

Complaints Procedure At Hosting--Solutions / VPS-Hosting we do everything we can to make sure...