Articles

 Troubleshooting The Software

How To Troubleshoot The Software Not Loading. There are a few things that can stop the software...

 Can I buy extra licenses?

Can I buy Extra Licenses for the software?Yes you can, all you have to do is submit a support...

 Can i index any domain?

Can i index any domain?The answer is NO, but we can index most domains.Most as in all top level...

 Dev Tracker / Bug Tracker

We have added a Bug Tracker into the client area. Once you are logged into the client area you...

 Do I get software updates with this software?

Do I get software updates? We give 1 year support and updates from date of purchase on all...

 END USER LICENSE AGREEMENT (EULA)

END USER LICENSE AGREEMENT (EULA) FOR SOFTWAREIMPORTANT-READ CAREFULLY Be sure to carefully read...

 How Do I Cancel My Subscription (purchased via Jvzoo)

How Do I Cancel My Monthly Subscription For Software I Purchased From Jvzoo? You can easily...

 How To Exclude Files in MacAfee

How to exclude files in McAfee and how to find out where the files are to exclude. Here is a...

 How To Set A One Time Password For Rust Desk

How To Set A One Time Password in Rust Desk.   To achieve this we have made a video for you on...

 How To Whitelist The Software In Microsoft Defender

Sometimes it is necessary to whitelist the software as Microsoft Defender can cause false...

 How do I cancel my monthly license / subscription?

There are 2 ways you can cancel your subscroption, the first is inside your paypal account and...

 How do i connect to my windows vps from my home/office windows computer?

How do i connect to my windows vps from my home/office windows computer? Log into your home pc...

 How do i get my license for the software?

If you need to get a license for the software then you can click here to retrieve / see all...

 How do i install the software?

How To Download (From Jvzoo) And Install The Softwarehttps://m.youtube.com/watch?v=IQANwFS1Qp0

 How do i put my Pvas in KickASS Indexer?

How do i put my Pva's in KickASS Indexer?The format for the PVA is as below and its one account...

 How do i put proxies in KickASS Indexer

How do i put my proxy's in KickASS Indexer? The format for the proxies is as below and its one...

 How long do I get free support and updates for?

How long does the software i purchased get free updates and support for?Software updates and...

 KickASS Indexer Plugins

We are adding Plugins to KickASS Indexer all the time.Our first plugin will be the link grabber...

 My Anti Virus Gives Me An Alert Why?

Why does some antivirus software give false positives when i run the software?Due to the...

 New Faster Captcha Service Added To KickASS Indexer

New Faster Captcha Service Added To KickASS Indexer13th May 2017 - Important Update Some of you...

 What does the error No Captcha Data mean?

What does the error No Captcha Data mean?When you get the error "No Captcha Data" in our software...

 What files do i need to whitelist?

You need to white list the following files:-YOUR LOCATION FOR The Software where you extracted it...

 What is a PVA? and Where do i get them?

What is a PVA? and Where Do I Get Them?PVA stands for Phone Verified Account.To use KickASS...

 What is a Proxy and Where do i get them?

What is a Proxy? and Where Do I Get Them?Proxys will enable you to use different IP's for each...

 What is the cost of support and update packages after the first year?

How much does it cost for an additional 1 year support and updates package for the software i...

 What is your refund policy?

Refund Policy and Proceedures.We do not offer refunds on any of our products / services / or...

 Where are the Walk Through Demo Videos for KickASS indexer?

Where are the Videos for KickASS...

 Where is my software?

If you purchased the software via the client-area then the software will appear in your...

 how do i fix license.lic is not found?

how do i fix license.lic is not found when trying to install the software?This is usually down to...

 i have not received my license / unlock code, what do i do?

Our licensing system is automated. As soon as payment is received our server sets up your license...

 How Do I Whitelist The Software In Kaspersky

You can find an article on how to whitelist the software here...